Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Email, Text, & Phone Support: Mon-Fri 9am- 4pm *2
Alarm Monitoring 24/7 *7
Remote Troubleshooting *2
ISP Uptime Management
Smart Home Systems Remote Monitoring
Dark Web Monitoring & Enterprise Level Firewall
Response Time - Within 3 Hours *8
(Add-on > 30 Min Monthly Support Allowance $50)
$125 Monthly or
$1300 Annual Contract
Email, Text, & Phone Support: Mon-Fri 9am- 4pm *2
Alarm Monitoring 24/7 *7
Remote Troubleshooting *2
Priority Support & Scheduling
5% Labor Discount on Service Activity
ISP Uptime Management
Smart Home Systems Remote Monitoring
Dark Web Monitoring & Enterprise Level Firewall
Monthly Remote Health Check
Response Time - Within 3 Hours *8
(Add-on > 30 Min Monthly Support Allowance $50)
$250 Monthly or
$2700 Annual Contract
Email, Text, & Phone Support: Mon-Fri 9am- 4pm *2
On-Site Support: Mon-Sat 10am - 4pm
Alarm Monitoring 24/7 *7
Remote Troubleshooting *2
(1 Hour Monthly Support Allowance)
(Quarterly 2-Hour Maintenance Visit)
Proactive System Monitoring *2,3
Priority Advanced Support & Scheduling
(Same Day or Next Day Scheduling) *4
ISP Uptime Management
Smart Home Systems Remote Monitoring
Dark Web Monitoring & Enterprise Level Firewall
10% Labor Discount on Service Activity
Annual Technology Review
Loaner Equipment *5
Electrical Support (For Power Related Issues)
$425 Monthly or
$4500 Annual Contract
Email, Text, & Phone Support: Mon-Fri 9am- 4pm *2
On-Site Support: Mon-Sat 10am - 4pm
Alarm Monitoring 24/7 *7
Remote Troubleshooting *2
(2 Hour Monthly Support Allowance)
(Quarterly 5-Hour Maintenance Visit)
Proactive System Monitoring *2,3
Priority Advanced Support & Scheduling
(Same Day or Next Day Scheduling) *4
ISP Uptime Management
Smart Home Systems Remote Monitoring
Dark Web Monitoring & Enterprise Level Firewall
15% Labor Discount on Service Activity
Annual Technology Review
Loaner Equipment *5
Electrical Support (For Power Related Issues)
Surveillance Footage Retrieval
Custom Smart Home Programing changes 1 hour
On-Site Attendant for Parties & Events *6
$750Monthly or
$8000 Annual Contract
WARRANTY NOTICE: Time will not be deducted or additional charges applied within a (1 Year Parts or 6 Month Labor Warranty period) for Product faults or Labor faults by Regent5.
1) Standard, Premiere, and Concierge Plans require an annual commitment.
2) A remote troubleshooting devices are required and billed separately to service plan. Please consult your Service to confirm that your system can be supported remotely.
3) Regent5 takes privacy and security very seriously. Our system monitoring tool allows us only to see the status of a device on the network. Nothing else. There is no access to your content or data. Devices appear as either online or offline.
4) After hours labor rates of 1.5x apply. Standard business hours are Monday-Friday, 9am-5pm. Priority Advanced Support is available 7 days a week, 9am-10pm. Same-day support is available if request is received before 1pm, otherwise may be scheduled for the following day.
5) Loaner components provided as available, and may not match size, fit, or finish of original product. Does not include custom manufactured or specialty products.
6) Limited to twice per year, and two weeks prior notice is required.
7) 24/7 Alarm Monitoring requires Regent5 Alarm System and monitoring package to be installed.
8) Response time is defines as time for replying and acknowledging service requests, and not on site deployment or troubleshooting of issues or hardware defects
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
1) Standard, Premiere, and Concierge Plans require an annual commitment.
2) Limited to twice per year, and two weeks prior notice is required.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.