We offer comprehensive and competitive packages to keep your smart home looking and functioning as new. Our services are backed up by a trusted warranty and 24/7 monitoring and support. Take a look at some of our most popular packages below and as always, contact us for a free consultation.
Save 10% by selecting one of our annual memberships!
Access to remote support via phone/email 24/7
Guaranteed 60 min response time
Membership Type
Residential - Monthly $79
Residential - Annual $853
Commercial - Monthly $159
Commercial - Annual $1717
Save 10% by selecting one of our annual memberships!
Access to remote support via phone/email 24/7
Guaranteed 30 min response time
Prioritized appointment scheduling
On-site support available within three business days
Membership Type
Residential - Monthly $199
Residential - Annual $2149
Commercial - Monthly $399
Commercial - Annual $4309
Save 10% by selecting one of our annual memberships!
Access to remote support via phone/email 24/7
Guaranteed 30 min response time
Prioritized appointment scheduling
On-site support available within two business days
Proactive system monitoring
Technology reviews once a year
Membership Type
Residential - Monthly $399
Residential - Annual $4309
Commercial - Monthly $799
Commercial - Annual $8629
Access to remote support via phone/email 24/7
Guaranteed 10 min response time
Prioritized appointment scheduling
On-site support available within one business day
Proactive system monitoring
Technology reviews once a year
Access to Saturday Appointments for Urgent Issues
Quarterly on-site maintenance
30% discount on service labor
Access to loaner equipment
On-site Attendant for Parties and Events*
Prioritized appointment scheduling with the Regent5 Electrical Division
Skip the line, every time
CONTACT US FOR PRICING
WARRANTY NOTICE: Time will not be deducted or additional charges applied within a (1 Year Parts or 6 Month Labor Warranty period) for Product faults or Labor faults by Regent5.
1) Signature plans require an annual commitment.
2) A remote troubleshooting devices are required and billed separately to service plan. Please consult your Service Technician to confirm that your system can be supported remotely.
3) Regent5 takes privacy and security very seriously. Our system monitoring tool allows us only to see the status of a device on the network. Nothing else. There is no access to your content or data. Devices appear as either online or offline.
4) Loaner components provided as available, and may not match size, fit, or finish of original product. Does not include custom manufactured or specialty products.
5) Response time is defines as time for replying and acknowledging service requests, and not on site deployment or troubleshooting of issues or hardware defects.
Our basic support team is available 24/7/365 to resolve issues remotely. Anything that can't be resolved remotely will be efficiently escalated to our Advanced Support Team. They will deploy to your site as quickly as possible with guaranteed response times for urgent issues.
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We'll make sure we catch any potential problems before they happen - keeping your network safe and secure, along with your entire home. Our technicians will monitor any site on our Proactive Plan to identify and resolve issues before they start.
With our Priority, Proactive, and Signature plans, you'll get put to the front of the line every time for urgent issues, and our coordinators will get a technician to you fast. We'll be able to remotely solve most problems, but you can feel secure in our industry leading on-site response time as well.
With the Essentials Plus plan, you'll get a response from our basic support team within 60 minutes of your support request. With the Priority and Proactive plan, our team will respond to your requests within 30 minutes, and with our Signature plan you'll be able to get near instant support with a 10 minute turnaround timeframe.
Our Proactive and Signature clients will enjoy a yearly technology review, meeting with a Regent5 consultant to review their system and discuss opportunities related to new and changing technologies that will improve every aspect of their home or business.
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