Regent5 is a certified Lutron dealer holding Lutron HomeWorks certification, and a C10 and C7 licensed contractor, CSLB License 1033103. We design, install, service, and upgrade Lutron lighting control and shading systems for estates in Atherton, Woodside, Portola Valley, Hillsborough, Los Altos Hills, Los Altos, Menlo Park, Palo Alto, and San Francisco. HomeWorks QSX is Lutron's current processor-based platform for whole-estate lighting, shading, and keypad control. It is specified on new construction and gut remodels, where the lighting design, the shade design, and the control layer are drawn together before rough-in rather than reconciled afterward. HomeWorks QS is the prior generation, installed across a large number of Peninsula estates, still functional and still supported.
RadioRA 3 is Lutron's current retrofit platform. It is wireless, so it goes into a finished house without opening walls, and it scales well beyond what retrofit systems once managed. RadioRA 2 is the previous generation, and Lutron now classifies it as a legacy system. A great many are still in service across the Peninsula and they continue to work. We service them, and when the time is right we convert them to RadioRA 3 by replacing the main repeater and connect bridge with a RadioRA 3 processor and converting the existing project file in Lutron Designer, so the original programming carries forward instead of being rebuilt from nothing.
Regent5 is a certified Ketra dealer. Ketra fixtures render color and shift white point in a way conventional LED does not, which matters in galleries, kitchens, dressing rooms, and any space displaying art. Ketra integrates directly with HomeWorks, so tunable white and color scenes sit on the same keypads and the same schedules as the rest of the lighting rather than living in a separate app. We operate two dedicated Ketra rooms in our San Carlos design center, where color rendering can be judged against real finishes and real artwork instead of a specification sheet.
We install Lutron Palladiom and Sivoia QS shading, roller and Roman shades, and motorized drapery, specified alongside the lighting rather than after it. Conrad custom shades go in where the fabric is the point. Palladiom keypads and shade hardware are machined components with real presence in a room, so finish selection is a design decision made with the architect and the interior designer, not a line item chosen from a catalogue at the end. Shade pockets, fascia details, and power routing get coordinated at drawing stage, because a shade that was not planned for is visible for the life of the house.
Regent5 services Lutron systems installed by other companies. If your original dealer has retired, closed, or stopped returning calls, we will take the system on. We hold Lutron HomeWorks certification, which is what gives us access to the legacy programming software for older HomeWorks generations. That access matters more than it sounds: the design software for HomeWorks Illumination is distributed by Lutron only to HomeWorks certified dealers, so a firm without that certification cannot obtain the tool, let alone open your project file. We assess, service, and upgrade HomeWorks Interactive, HomeWorks Illumination, HomeWorks QS, and RadioRA 2 systems, and we plan every migration against the panel, the wiring, and the devices that are actually in the house.
Our San Carlos design center has Lutron keypad styles, finishes, and engraving options on display and working, alongside premium Lutron shades and drapery, Conrad fabrics, and two Ketra color rendering rooms. Owners, architects, builders, interior designers, and owner's representatives are welcome by appointment. Selecting keypad finish and engraving in person, against the actual fabric and under the actual light, removes most of the revision cycles that otherwise happen after installation.
The same kitchen, the same fixtures, two button presses apart. This is the part of lighting control that is difficult to describe and obvious to see.
Daytime
Downlights and task lighting at full output, cove lighting off, shades open.
Evening
Downlights pulled back, cove lighting carrying the ceiling, accent light on the architecture.
Neither of these is a dimmer set by hand. Each is a scene, with every circuit assigned its own level, recalled from one button. The work is in deciding which circuits belong in which scene and at what level, and that is a design exercise carried out against the fixture schedule before anything is programmed.
Keypad line, finish, and engraving are design decisions, not hardware selections, and they are difficult to judge from a sample card. Every Lutron keypad line and every finish is on display and operating in our San Carlos design center, where you can see them against real materials under real light.
Regent5 installs and services Lutron systems in Atherton, Woodside, Portola Valley, Hillsborough, Los Altos Hills, Los Altos, Menlo Park, and Palo Alto, in San Francisco including Pacific Heights and Seacliff, and in Saratoga, Los Gatos, Campbell, Ross, Tiburon, Belvedere, Napa, Sonoma, Carmel, and Pebble Beach. Our office and design center is at 1300 Industrial Rd, Suite 12, San Carlos, CA 94070. We also support Lutron systems on client properties outside California.
Yes. We regularly take over Lutron systems installed by other companies, including situations where the original dealer has retired, closed, or simply stopped returning calls.
We hold Lutron HomeWorks certification, which gives us access to the programming software for older HomeWorks generations. That matters more than it sounds: the design software for HomeWorks Illumination is distributed by Lutron only to HomeWorks certified dealers, so a firm without that certification cannot obtain the tool, let alone open your project file.
The first step on any inherited system is locating and verifying the original project file. A system with its file intact is a straightforward engagement. A system without one is a larger project, and we will tell you that honestly before starting.
HomeWorks is the panelized platform. Dimming modules live in panels, wiring runs back to those panels, and a processor coordinates the system. It is specified on new construction and gut remodels where walls are open, and it scales to whole estates including lighting, shading, keypads, and integration with automation platforms.
RadioRA is the wireless retrofit platform. Devices communicate over Lutron Clear Connect RF, so the system goes into a finished house without opening walls. RadioRA 3 is the current generation and handles substantial homes.
The decision usually comes down to whether walls are open and how large the system is. We assess both against your drawings rather than defaulting to one.
Yes, through whichever platform you already use. HomeWorks works with Amazon Alexa, with Siri through Apple HomeKit, and with Google Assistant. The Alexa integration exposes up to 100 keypad buttons, and a button can be a single light or an entire scene, so one phrase can move lights, shades, and temperature together.
For natural language control, Regent5 is a Josh.AI dealer. Josh.AI handles conversational commands rather than rigid phrases, which is what most people actually mean when they ask for voice control, and it integrates directly with Lutron lighting and shading.
One thing worth understanding: voice sits on top of the scenes we program. The quality of voice control depends on how well the underlying scenes are built. We design the scenes first and expose them to voice second.
Yes. The HomeWorks QSX processor contains Apple HomeKit technology, so Siri controls lights, shades, and scenes directly. On older HomeWorks QS systems, HomeKit support comes through the Lutron Connect Bridge rather than the processor.
Using the Lutron app you select which devices are exposed to HomeKit, up to 150 lights and shades, and those appear in the Apple Home app, in third party HomeKit apps, and to Siri, where they can be built into scenes alongside other HomeKit products. We configure this during commissioning rather than leaving it to you afterward.
Cost depends on the number of controlled loads, whether the house is new construction or a retrofit, how much motorized shading is included, and which keypad line you choose. Palladiom keypads with custom engraving and metal finishes sit well above standard styles, and on a large estate the shading package often exceeds the lighting control package.
Those variables move the number far enough that any figure quoted before we have seen your drawings would be misleading. We price against your actual fixture schedule and plans. Bring your drawings to our San Carlos design center, or send them over, and we will walk you through the options and what each one costs in your house.
Start in the rooms where color actually matters, usually a kitchen, a gallery wall, a dressing area, or anywhere artwork is displayed. Ketra is specified fixture by fixture rather than as a whole house decision, so it is normal to put it where it earns its keep and run standard Lutron dimming elsewhere.
The practical first step is seeing it. We keep two dedicated Ketra rooms in our San Carlos design center where you can watch the same finishes and the same artwork under changing color temperature, which is the only honest way to judge whether it belongs in your house. From there we work from your fixture schedule and ceiling details, and we confirm the lighting will run on HomeWorks QSX so Ketra scenes sit on the same keypads and schedules as the rest of the house.
When installing Lutron keypads, we work from how you actually use each room rather than a standard template. We start with temporary keypads marked up on site, so button assignments are tested in the house before anything is committed. Palladiom keypads are available with custom engraving and metal finishes where the keypad is meant to be seen. Engraved keypads take roughly three to five weeks to arrive, and we install them once they land.
Every keypad style, finish, and engraving option is on display and working in our San Carlos design center. Choosing finish and engraving in person, against the actual fabric and under the actual light, removes most of the revision cycles that otherwise happen after installation.
Lutron luxury lighting systems such as HomeWorks QSX and RadioRA 3 offer a level of performance and customization far beyond standard smart lighting or DIY solutions. These systems provide centralized control of every light in the home, ultra-smooth dimming down to one percent, and direct integration with motorized shades, keypads, and whole-home automation platforms including Savant and Control4. Unlike off-the-shelf products, Lutron systems are professionally designed, commissioned, and serviced, and they are specified around the architecture rather than added to it afterward.
Zigbee and Z-Wave operate their networks a little differently. Zigbee can support far more devices at any given time, while Z-wave is more limited. While both ensure all your smart home devices work together, the small differences are what can help you choose the right system for your home.
Lutron’s RadioRA is designed for a whole home system. The best part about it, is how flexible and scalable the components can be. Finding the right authorized installer is the first step to designing your customized RadioRA system.
When it comes to smart lighting, there’s a lot of options to choose from. We personally love Savant light bulbs, which work seamlessly with the Savant app. Ketra makes a wonderful lighting system, with tons of versatility. Philips Hue is one of the most common smart lighting systems, and comes at the lowest price. Definitely do some research before seeing which one is right for you!
Regent5 provides consultations for Lutron lighting control and shading projects, whether you are starting a new build, planning a remodel, or looking for someone to take over an existing system. Send us your contact information and a short outline of the project and we will put you with the right person.
1300 Industrial Rd, Ste #12
San Carlos, CA 94070
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